Assessing the impact of COVID-19 on the Plumbing and Heating Sector

Eureka! has engaged with over 2,000 Plumbing & Heating business owners during lockdown to measure the true impact of COVID-19 on the sector. Following our initial study in April, our most recent consultation highlights the barriers that installers are facing and charts what the 'Road to Recovery' might look like for the industry. In short, you've found the right place for getting the definitive, real-time picture of the bathroom and home improvement market from an installer perspective.

You can order our Full Research Report below and also claim a Free 1 hour online debrief from a Eureka Director!

'Road to Recovery'

Full Research Report

Summer 2020

Order your comprehensive 50+ page research report from £295 here

'Road to Recovery'

Summary Report

Summer 2020

Register here to receive your FREE summary research report by email

What does the Full Research Report contain?

Summer 2020: As businesses emerged from lockdown, we worked with leading brands and representative bodies to check in with the trade and assess how business owners are coming to terms with new ways of operating. The response from installers has once again been phenomenal, with almost 900 installers contributing, taking our total to 2,000 surveys completed during this unprecedented time.

Our enhanced 50+ page full research pdf report is split into four main sections each packed with real-time insight:

1) Business and economic impact - current turnover of installer businesses, rate and nature of customer enquiries

2) How the sector is adapting - take up of official support and adoption of safety workplace measures

3) Barriers to recovery - what is holding recovery back and what's the hit on installer productivity

4) Assessing the future - direction of business confidence and support needed from brands and stakeholders

There are also free data tables included for those of you who like to crunch the numbers and perform your own analysis. For anyone who wants to get the real picture and hear from authentic installers, this report comes highly recommended. You also get a one hour chat through the results with a Eureka! Director where you can ask extra questions and get a full flavour of the findings (by appointment and completely optional!). The cost of £395 is exclusive of VAT and payable by invoice. Discounts are also available to current BMA and BMF members.

Don't just take our word for it ...

Chris Yates at CORGI Services comments “This has been a great initiative from Eureka! Research to check the pulse of the plumbing, heating and bathroom sector which has generated a fantastic response. We are delighted to have supported it”

Joe Sharp at Installer Magazine comments “Once again, the guys at Eureka! have condensed loads of valuable information about installers – it’s timely, significant and insightful”

John Newcomb, Chief Executive Officer, Builders Merchants Federation says: “With prolonged enforced closures and delays in the materials supply chain it is more important than ever that we understand how our trade customers are coping and adapting as they return to work. Thus, we are supporting Eureka! Research in their unique initiative to understand the changing landscape in Plumbing & Heating."

Tim Sainty, CIPHE Membership Director says “It is essential that we track the industry response to the changing environment. Policy makers may advise us that the country moves from one threat level to another but how people are actually behaving, issues encountered and its changing impact on the economy can only truly be reported and acted upon by exercises such as this.”

Alternatively, you can register your interest for a completely FREE Summary Report of the findings.

Spring 2020: We undertook our first COVID-19 survey. The response from the installer community was extraordinary, with over one thousand business owners responding to our in-depth consultation. This was a fantastic achievement and provided stakeholders with a robust tool to measure and define the real-world experiences of tradespeople during those early days of lockdown. Our comprehensive research report was available completely free of charge and was downloaded from our site thousands of times. If you haven't seen it yet, the report is still available completely free below.